--- title: blog.ThinkGo description: blog for ThinkGo --- [Skip to content](https://beam.thinkgo.co.nz/blog#main-content) [![ThinkGo Logo_v3_350](https://beam.thinkgo.co.nz/hs-fs/hubfs/ThinkGo%20Logo_v3_350.png?width=350&height=100&name=ThinkGo%20Logo_v3_350.png)](https://thinkgo.co.nz) - [Blog](https://beam.thinkgo.co.nz/blog) - [Resources](https://beam.thinkgo.co.nz/resources) Open main navigation Close main navigation - [Blog](https://beam.thinkgo.co.nz/blog) - [Resources](https://beam.thinkgo.co.nz/resources) - [Contact us](https://thinkgo.go.nz/contact) [Contact us](https://thinkgo.go.nz/contact) # Blog   [![](https://beam.thinkgo.co.nz/hubfs/AI-Generated%20Media/Images/In%20low%20fidelity%20illustration%20style%20rendering%20similar%20to%20travel%20posters%20from%20the%201960s%2c%20show%20a%20customer%20service%20person%20in%20a%20contact%20centre%20scene%20using-2.jpeg)](https://beam.thinkgo.co.nz/blog/reducing-churn-for-nz-aus-saas-companies) [Improving customer retention and loyalty](https://beam.thinkgo.co.nz/blog/tag/improving-customer-retention-and-loyalty), [Reducing SaaS churn](https://beam.thinkgo.co.nz/blog/tag/reducing-saas-churn) ## [Reducing Churn for New Zealand and Australia-based SaaS companies (detailed version)](https://beam.thinkgo.co.nz/blog/reducing-churn-for-nz-aus-saas-companies) [Devin Deen](https://beam.thinkgo.co.nz/blog/author/devin-deen) Oct 1, 2024 8:00:00 AM In the dynamic world of Software as a Service (SaaS), customer retention is a critical factor that c... [Read more](https://beam.thinkgo.co.nz/blog/reducing-churn-for-nz-aus-saas-companies) [![](https://beam.thinkgo.co.nz/hubfs/AI-Generated%20Media/Images/show%20a%20customer%20service%20person%20helping%20a%20customer%20with%20a%20communications%20device%20in%20a%201960s%20space%20aesthetic%20theme%20and%20using%20the%20following%20hex%20colour%20num-2-1-1.jpeg)](https://beam.thinkgo.co.nz/blog/reducing-churn-in-saas-proven-practices-for-customer-retention) [Improving customer retention and loyalty](https://beam.thinkgo.co.nz/blog/tag/improving-customer-retention-and-loyalty), [Reducing churn in SaaS](https://beam.thinkgo.co.nz/blog/tag/reducing-churn-in-saas) ## [Reducing Churn for New Zealand and Australia-based SaaS companies](https://beam.thinkgo.co.nz/blog/reducing-churn-in-saas-proven-practices-for-customer-retention) [Devin Deen](https://beam.thinkgo.co.nz/blog/author/devin-deen) Sep 30, 2024 2:00:00 PM Customer retention is a critical factor for the success of Software as a Service (SaaS) companies, e... [Read more](https://beam.thinkgo.co.nz/blog/reducing-churn-in-saas-proven-practices-for-customer-retention) [![](https://beam.thinkgo.co.nz/hubfs/AI-Generated%20Media/Images/a%20sales%20person%20selling%20software%20remotely%20from%20new%20zealand%20into%20global%20markets%20using%20a%201960s%20space%20aesthetic%20and%20the%20following%20hex%20colours%2026b195%2c%20a0d4-1.jpeg)](https://beam.thinkgo.co.nz/blog/accelerating-saas-growth-navigating-challenges-and-opportunities-in-building-a-global-software-company-from-new-zealand) [SaaS growth strategies New Zealand](https://beam.thinkgo.co.nz/blog/tag/saas-growth-strategies-new-zealand) ## [Accelerating SaaS Growth: Navigating Challenges and Opportunities in Building a Global Software Company from New Zealand](https://beam.thinkgo.co.nz/blog/accelerating-saas-growth-navigating-challenges-and-opportunities-in-building-a-global-software-company-from-new-zealand) [Devin Deen](https://beam.thinkgo.co.nz/blog/author/devin-deen) Jun 30, 2024 8:25:46 PM [Read more](https://beam.thinkgo.co.nz/blog/accelerating-saas-growth-navigating-challenges-and-opportunities-in-building-a-global-software-company-from-new-zealand) [![](https://beam.thinkgo.co.nz/hubfs/sales%20image4.png)](https://beam.thinkgo.co.nz/blog/scaling-your-saas-sales-team-proven-strategies-for-new-zealand-startups-selling-into-global-markets) [scaling SaaS sales teams](https://beam.thinkgo.co.nz/blog/tag/scaling-saas-sales-teams) ## [Scaling Your SaaS Sales Team: Proven Strategies for New Zealand Startups selling into global markets](https://beam.thinkgo.co.nz/blog/scaling-your-saas-sales-team-proven-strategies-for-new-zealand-startups-selling-into-global-markets) [Devin Deen](https://beam.thinkgo.co.nz/blog/author/devin-deen) Jun 30, 2024 12:55:43 PM As a New Zealand-based B2B SaaS startup, you're not alone in your quest to conquer the global market... [Read more](https://beam.thinkgo.co.nz/blog/scaling-your-saas-sales-team-proven-strategies-for-new-zealand-startups-selling-into-global-markets) [![](https://beam.thinkgo.co.nz/hubfs/AI-Generated%20Media/Images/An%20image%20showing%20a%20simple%20example%20of%20government%20sponsorship%20helping%20stimulate%20economic%20growth%20in%20technology%20companies%20using%20a%201960s%20space%20aesthetic%20an-1.jpeg)](https://beam.thinkgo.co.nz/blog/the-potential-impact-of-culling-kiwisaas-a-perspective-on-government-support-for-saas-startups) [government support for SaaS startups](https://beam.thinkgo.co.nz/blog/tag/government-support-for-saas-startups) ## [The Potential Impact of Culling kiwiSaaS: A Perspective on Government Support for SaaS Startups](https://beam.thinkgo.co.nz/blog/the-potential-impact-of-culling-kiwisaas-a-perspective-on-government-support-for-saas-startups) [Devin Deen](https://beam.thinkgo.co.nz/blog/author/devin-deen) Jun 24, 2024 3:20:55 PM In a rapidly evolving digital landscape, New Zealand's Software-as-a-Service (SaaS) sector has emerg... [Read more](https://beam.thinkgo.co.nz/blog/the-potential-impact-of-culling-kiwisaas-a-perspective-on-government-support-for-saas-startups) [NRR](https://beam.thinkgo.co.nz/blog/tag/nrr), [GRR](https://beam.thinkgo.co.nz/blog/tag/grr) ## [The importance of Net Revenue Retention and Gross Revenue Retention in SaaS](https://beam.thinkgo.co.nz/blog/the-importance-of-nrr-and-grr) [Devin Deen](https://beam.thinkgo.co.nz/blog/author/devin-deen) Apr 7, 2024 5:30:10 PM Understanding the significance of net revenue retention in SaaS metrics is crucial for the growth an... [Read more](https://beam.thinkgo.co.nz/blog/the-importance-of-nrr-and-grr) [![](https://beam.thinkgo.co.nz/hubfs/IMG_7269.jpg)](https://beam.thinkgo.co.nz/blog/dropping-in) ## [How ready are you to grow your business?](https://beam.thinkgo.co.nz/blog/dropping-in) [Devin Deen](https://beam.thinkgo.co.nz/blog/author/devin-deen) Mar 3, 2024 5:42:27 PM Dropping into a wave while surfing can be compared to starting and growing a business in many ways. ... [Read more](https://beam.thinkgo.co.nz/blog/dropping-in) ## Accelerate growth with our Boost Programme ThinkGo has developed the most comprehensive practical application of leading business growth strategies for B2B that is easy to learn and use from the start. Learn more linkedin-in icon - [Blog](https://beam.thinkgo.co.nz/blog) - [Resources](https://beam.thinkgo.co.nz/resources) --- # ThinkGo Auckland, New Zealand Copyright © 2024, ThinkGo